WebAug 21, 2024 · Interaction History is the decision management data layer that stores all interactions with customers (responses to given propositions). Information that is collected during each interaction is … Web2 days ago · Pega Infinity™ includes an industry-standard patch release process to simplify and maintain high-quality releases. Several cumulative patches are released a year for each release stream. The Resolved Issues page contains information about client-reported issues that have been addressed for the specific release.
Interaction History data Pega
WebApr 12, 2024 · Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale. Explore Customer Decision Hub Training WebA history of Pega: Our Founder & CEO looks back Interview 09:45 Watch Video Watch as Alan Trefler tells the company’s story in his own words – from the origins of the name Pegasystems to the reasons why chess is built into our DNA. Share this page Related Resources Why Pega? Find out more eric church love song
Defining engagement policies to qualify customers for an action ... - Pega
WebNov 30, 2024 · The Pega Customer Decision Hub TM next-best-action capabilities are based on a decisioning paradigm that relies on customer insights, business strategies, propensity models, and context-specific information to determine the most suitable action to present to a customer at every interaction point with the customer.Channel applications are the … WebJun 7, 2024 · At the beginning of a Pega Customer Decision Hub™ project, you need to define your entities (for example, Customer, Account, Subscriber), source the data for these entities from client data sources or by means of real-time aggregations and transformation, and then export the Interaction History data so that the client can evaluate the impact … WebJul 13, 2024 · 1 Exporting Interaction History from Pega Cloud 1.1 Rationale 1.2 Required setup 1.3 Steps 1.4 Final thoughts This design pattern explains a straightforward method to export interaction history (IH) data from a Pega Cloud TM instance to a file, which can then be sent to downstream systems. Rationale find my videos on this pc